Hajj Umrah Package Privacy Policy  

This privacy policy describes how Hajj Umrah Package collects, uses and discloses information from users of our website and related services. By using the services of the Hajj Umrah Package, you agree to the collection, use, and disclosure of information in accordance with this privacy policy.

What data about customers do we collect?

Our company collects the following data given below:

• Names, email addresses, phone numbers, and other details of customers that build personal identification. 
• We collect information from membership cards of third-party travel suppliers, including details of airlines, hotels, date of birth, passport, visa information, gender of customer and other related information. 

How do we collect information from our customers?

Most of the information that we collect comes from you when you fill in the form. We collect your data when you:

• If you order any of our services, you can place your order from our website or through our agents.
• You may fill out the customer survey voluntarily or send us comments by email, WhatsApp, or another method.
• You can utilize or access our website by using the cookies pop-up on the corner of the screen of your computer.
• Whenever you call or use the internet to make a travel-related inquiry. Your data is also accessible to our company in an indirect way:
• We use software of third parties, such as databases or affiliate websites. 

How will we process your information?

Our company collects your data for certain reasons:

• So we can manage your account and process your order
• We will be able to send an email with exclusive deals on our other services that may matches with your preferences
• Let you know about any updates if your plan is altered in any way

We make sure to protect your data and do not share it with any business partner to maintain your privacy. Data access is only permitted with Hajj Umrah Package consent.
When we process your order, possibly we submit your information to credit reference bureaus and use what they provide as a result to stop fraudulent purchases. 

How is your data stored by our company?

• You data is safely stored by our company at the data processing facility
• We make sure that your data will be retained by us for 7 years in our record. After that we will remove your data by encrypting it after this time period has passed. 

Marketing

We will share with your information about our company and our partner companies' services that we believe that you might find an interesting feature. 
You can always choose later if you have already consented to receive marketing.
You have right to ask our company to maintain the privacy of your information for marketing purposes or to not share it with other members of our company or partners of your company at any time. 
You can send an email to info@hajjumrahpackage.com if you do not want us to contact you for marketing purposes any longer. 

What are your rights regarding data protection?

Your rights regarding data protection are very crucial, and our company prioritises them, and we want you to be fully aware of these rights. We let you know about your rights:

• The right to access: You have the right to request our company to issue copies of your personal information. We may charge a little fee for this service.
• The right to rectification: You have the right to rectify your personal information if there is any mistake in it. 
• The right to erasure: You have right to ask our company to remove your personal information on certain conditions
• The right to restrict processing: You have the right to request that our company restrict the processing of your personal data, under certain conditions. 
• The right to data portability: You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you submit a request, we may respond within one month. We request you to get in touch with us at our email address if you want to use any of these rights, so you can contact us at info@hajjumrahpackage.com, or you can send us a letter at our address, Suit No. 5, The Old Dispensary, 30 Romford Road, Stratford, London E15 4BZ. 

What are cookies?

Cookies are downloaded to your computer and present in the form of text files, and these are used to store visitor behaviour and internet log data. Cookies are used to collect your data or information by default when you visit our website. 

How are cookies used?

Cookies are used to enhance your experience on our websites; our company uses cookies in a variety of ways to collect your information and help you to process more smoothly on our website. 

• Cookies helps to maintain your sign-in
• Cookies are employs to monitor that how you use our website

Which kind of cookies do we employ?

Our website is using the following types of cookies for maintenance of websites:

Functionality: We use functionality cookies to recognize you when you visit our website and to keep track of the preferences you have chosen previously. So they add your preferred language and where you are right now. We present a mixture of first-party cookies. 
Advertising: These cookies are used to collect information about your visit to our website; information about the page you have visited, the link that you have clicked, and information about your browser and device, and your IP address are collected by our company using these cookies for advertising purposes. Occasionally we make limited portions of this data available to third-party for marketing purposes. We provide your data that is collected through cookies to our advertising partners with online data. This is why you might see advertisements on other websites depending on your browsing habits on our websites.

How to manage cookies?

We explain complete details about managing cookies that include deleting previous cookies from your browser and setting your browser to not accept the cookies. 

Privacy practices on other websites

Links to other websites are available on our company webpage. You can click on these links that may take you to other websites, and you can review their privacy policy statements from their website. Our privacy policy only pertains to our websites.

Updates to our privacy statement

We are monitoring our privacy policy on a regular basis, and any update to it is posted on our website. 

How can you contact us?

Do not hesitate to get in touch with us to ask any queries related to the privacy policy of our company. We actively respond to all your queries, and we explain how we secure your personal data and how to exercise one of your data protection rights. 
https://www.hajjumrahpackage.com/contact-us.html

How to contact the appropriate authority?

You can contact the Information Commissioner's Office if you want to file a complaint or if you realise that our company is not handling your issue according to your expectations.