Accommodation in Aziziyah – Normal standard – Full board
Hotel in Makkah – 5* - (Pullman Zamzam or Similar) Breakfast
Hotel in Madinah –5* - (Anwar al Moevenpick or Similar) Half board
Food in Mina and Arafat
Full transport as arranged by Saudi Hajj Ministry
Tents as arranged by Saudi Hajj Ministry
Mattress and pillow in Mina
Ziyarah of Makkah and Madinah
Group hajj Guidance
Pre Hajj seminar
The city of the Saudi Arabia has different culture and standards than the uk. Please carry out due research to ensure that your expectations about this journey is correctly placed.
During the seasons of hajj and umrah, the cities of Makkah and Madinah are often busy. This has an adverse effect on standards of hygiene and cleanness. If you are dissatisfied with room service kindly contact the hotel reception. They can easily help you in any problem.
Proposed outbound date – 4 SEP 2016, inbound date – 30 SEP 2016. These dates are flexible and the real dates will be notified to you 3-4 days before departure. The dates will not significantly vary from the proposed dates.
This is a Makkah first package. The package involves up to 5 days stay in the locality of Aziziyah, in normal standard apartments. Aziziyah is 3 km from Al Haram in Makkah. Hajj umrah package will provide comfortable service for the first Umrah only. Apart from this, if you wish to go to Al Haram in Makkah, the charges involved will be your responsibility. Up to 6 people sharing rooms in Aziziyah.
In the meanwhile, men and women will be accommodated separately. If double or triple sharing is agreed, it will be mentioned above.
5-star package includes the provision of basic food, only provided in the locations mentioned above.
Please note that No, food provided in Muzdalifah. Moreover, all luxury hotel standards are as per their Saudi Arabian ratings and they are of a lower standard than an equivalent rated European hotel. These luxury Hotels may change from those advertised. Where this is the case an alternative similar standard hotel will be provided.
During the programmer in Saudi Arabia there will be group meetings held in which important announcements and decisions will be made. Failure to attend these meetings and consequently being unaware of these updates may result in inconvenience. We cannot be held responsible for such self-made difficulties and will not accommodate any extra requirement arising from them.
Full reliable and comfortable transportation are provided by the Saudi Hajj Ministry and does not have any control over their condition or times of arrival. All the drivers are well experienced and hired by Saudi Hajj Ministry it is their sole responsibility and arrive the pilgrimage to destinations correctly. We are not in any way accountable to act as a guide to drivers. If busses break down or cannot find the places, we are not being send another bus in the case of emergency.
Tents are offered by the Saudi Hajj Ministry. They allocate the exact space for each individual. We are not responsible for the conditions of the tents or amount of space you are allocated.
Cancellation – a. The 5-star package is fully non-refundable up to 8 weeks before leaving. b.Any ancellation prior to this is refundable but the deposit will be used as cancellation charges. c. The minimum deposit for each person is £1000.00.
The holy guest health, safety and security are your responsibility. The security and safety of your belongings are also your responsibility.
As per requirement of Hajj is being physically able to carry out the demands of the journey, you agree that you are able both medically and physically.
The holy guest of Allah accepts the itinerary and these terms in their entirety.
This agreement succeeds any previous agreement as well as arrangement whether verbal or written. The services specified here is what was finally agreed upon.